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Quality That Doesn’t Disappoint.

Black Diamond’s Quality Assurance Manual is based on the based on the ISO9001-2015 system along with our own strict requirements to deliver unfailing excellence and customer satisfaction. Our objectives are threefold:

  • Maintain a zero product defect record
  • Keep promised delivery dates
  • Offer our products at a fair and competitive price

– all while sustaining company profitability and business growth.

Our qualified, trained and highly motivated employees help ensure that we achieve all these goals and objectives. The entire Black Diamond team strives for continuous improvements, aided by an intricate inspection system, detailed documentation, and clearly defined standards.

Our products come from manufacturers who share our unrelenting dedication to quality. Take a look.